Terms of service

We organise tours and trips in Ghana, give guidance on visas and studying abroad, and book flights, hotels and travel packages. Transport, accommodation, flights, guides and attractions are provided by independent suppliers, who have their own terms and conditions.

• Every trip is quoted for you. A quote is valid for 7 days unless it says otherwise.
• Until your booking is confirmed, prices can change if a supplier changes its price or exchange rates move.
• Your booking is confirmed when we have received your deposit and sent you a written confirmation.

• A deposit of 50% of the trip price confirms your booking.
• The balance is due 14 days before the trip starts. If you book within 14 days of the start date, the full price is due at booking.
• Some items, such as flights, some hotels, permits and event tickets, must be paid in full when they are booked. We will tell you when this applies.
• Pay only to the payment details we confirm to you in writing. We issue a receipt for every payment.

Our cancellation & refund policy explains what happens if you cancel or change a booking, or if we have to.

• We give guidance and help you prepare your documents. Visa decisions are made only by embassies, consulates and immigration authorities, and admission decisions only by schools. We cannot guarantee a visa, an admission or a processing time.
• Fees charged by embassies, visa centres and schools are set and kept by them, and follow their own refund rules.
• You are responsible for making sure the information and documents you give us are true and complete. We will not help prepare or submit false documents.

You are responsible for having a valid passport, the visas you need, and any health requirements for your trip, such as vaccination certificates. We will tell you what we know, but requirements are set by the authorities and can change.

We strongly recommend travel insurance that covers cancellation, medical care and personal belongings for every trip.

• Some activities, such as hikes, canopy walks and waterfall trails, need a reasonable level of fitness. Please tell us about any health condition that could affect you before the trip.
• Follow the instructions of your guide and trip leader. We may stop someone taking part in an activity if it would put them or others at risk.

Weather, safety concerns or a supplier problem can mean we have to change a route, an activity or a timing. When that happens we will offer a comparable alternative, or a refund for the part of the trip we cannot provide, as set out in our cancellation & refund policy.

• We choose suppliers carefully and arrange your services with reasonable care and skill.
• We are not responsible for the acts or failures of independent suppliers, or for events outside our control, such as severe weather, strikes, illness, natural disasters or decisions by governments and authorities.
• Where we are responsible, our liability is limited to the amount you paid us for the service concerned, except where the law does not allow this limit.

We may take photos and videos during trips. We ask before sharing any image in which you can be recognised, and we always ask a parent or guardian before sharing images of children.

If something is not right during a trip, please tell your guide or trip leader straight away so we can try to fix it. After the trip, write to us at info@linkmigtravel.com within 14 days. We will reply within 7 working days.

These terms are governed by the laws of Ghana. We may update them from time to time; the version on this page on the date you book is the one that applies to your booking.